Processing Time:

Orders start processing when you place your order and end when the product leaves the fulfillment center. Orders are not processed on weekends or holidays and will begin processing the next business day. Most orders are processed within 1-2 working business days.

Please note: Special order items may take 1-3 weeks to process.

If the item(s) on your order are in-stock, we will ship them as soon as possible from one of our warehouses located closest to you in order for you to get the item as fast as possible. If the item(s) on your order are out of stock in a warehouse located closest to you we will ship the item from another warehouse at no additional cost to you. If by chance we do not have any item(s) on your order in stock at any warehouse we will do our best to have the item sent to you directly from the manufacturer at no additional cost to you. If the item(s) on your order can not be sent directly from the manufacturer, they will not be shipped until we have received and processed the backordered inventory in our warehouse. If item has been discontinued and we are unable to get the item shipped to you then you will be contacted and will recieve a full refund for that item.

Estimated Transit Time:

Econoship: 4 - 9 Business Days
Ground: 1 - 5 Business Days
Second Day Ground: 2 Business Days
Next Day Air: 1 Business Day
Oversized Items via Truck: 3-9 Business Days

Note: Saturday and Sunday deliveries are not available. For items too big to ship via UPS Ground (beds, scooters) it may take a additional 3-5 business days.


Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

Shipping Rates:

We charge a flat rate on your etire order if it being shipping out from one warehouse and being delivered to the same address. Please note larger items such as but not limited to beds and scooters will have a higher rate. You may be charged a additional fee if your order has to be processed from multiple warehouses.


Rejuwa shall not be liable for damages when deliveries are delayed or prevented by fire, war, rebellion, act of God, or failure or shortage of transportation methods. In the event Rejuwa shall not be able to adequately supply the needs of the buyer hereunder for any such reason beyond its ability to control, Rejuwa will inform the buyer and the buyer has the right to cancel any outstanding orders without penalty.